Joint Agreements and Collaboration Terms
General Conditions – Datkan BE & Datkan BV
At Datkan BV, we strive to deliver exceptional customer-centric solutions that seamlessly meet the needs of our clients. We operate according to the following principles, based on a mutual, open, and transparent collaboration.
1. Collaboration and Alignment
We believe in jointly determining the terms and working methods, always tailored to the unique processes and goals of our clients. All joint agreements are adhered to and respected.
2. Service Delivery
Our services are flexible and customer-oriented. We ensure that all products and services meet the specific requirements and expectations as mutually agreed upon at the start of the project.
3. Adjustments and Adaptations
We understand that business conditions can change. Therefore, we are always willing to make adjustments in close consultation to ensure that our services continue to meet your needs optimally.
4. Quality and Responsibility
Quality is central to everything we do. We take responsibility for delivering solutions that exceed your expectations and strive for continuous improvement of our processes to ensure the best possible results.
5. Payments
Payment terms are established in mutual agreement and aligned with your internal processes. Flexibility in payment arrangements is always open for discussion, ensuring they are in line with your organization’s existing agreements and practices.
6. Disputes and Resolutions
In the rare event of a dispute, we work with you to quickly and efficiently find a resolution. Our goal is always to continue the collaboration in a way that benefits both parties.
7. Liability
Our liability is limited to the amount directly related to the services and products provided, as agreed upon in specific contracts, always within the bounds of reasonableness and proportionality.
8. Data Protection and GDPR
We only process the necessary data required to perform our services, in full compliance with the GDPR. All data is handled securely and confidentially, and used solely according to the agreed terms. We ensure adequate protection and are always available for questions or adjustments regarding data processing.
This document reflects our commitment to maximum customer focus and pragmatic solutions. We believe in mutual respect and clear communication, so that together we can build sustainable and successful partnerships.
At Datkan BV, we strive to deliver exceptional customer-centric solutions that seamlessly meet the needs of our clients. We operate according to the following principles, based on a mutual, open, and transparent collaboration.
1. Collaboration and Alignment
We believe in jointly determining the terms and working methods, always tailored to the unique processes and goals of our clients. All joint agreements are adhered to and respected.
2. Service Delivery
Our services are flexible and customer-oriented. We ensure that all products and services meet the specific requirements and expectations as mutually agreed upon at the start of the project.
3. Adjustments and Adaptations
We understand that business conditions can change. Therefore, we are always willing to make adjustments in close consultation to ensure that our services continue to meet your needs optimally.
4. Quality and Responsibility
Quality is central to everything we do. We take responsibility for delivering solutions that exceed your expectations and strive for continuous improvement of our processes to ensure the best possible results.
5. Payments
Payment terms are established in mutual agreement and aligned with your internal processes. Flexibility in payment arrangements is always open for discussion, ensuring they are in line with your organization’s existing agreements and practices.
6. Disputes and Resolutions
In the rare event of a dispute, we work with you to quickly and efficiently find a resolution. Our goal is always to continue the collaboration in a way that benefits both parties.
7. Liability
Our liability is limited to the amount directly related to the services and products provided, as agreed upon in specific contracts, always within the bounds of reasonableness and proportionality.
8. Data Protection and GDPR
We only process the necessary data required to perform our services, in full compliance with the GDPR. All data is handled securely and confidentially, and used solely according to the agreed terms. We ensure adequate protection and are always available for questions or adjustments regarding data processing.
This document reflects our commitment to maximum customer focus and pragmatic solutions. We believe in mutual respect and clear communication, so that together we can build sustainable and successful partnerships.